Customer Registration

Recording video surveillance system

1. Controller
Name: Pelican Self Storage (Pelican Finland Holding Oy, Pelican Finland OpCo 1 Oy, Pelican Finland OpCo 2 Oy, Espoon Minivarasto Oy)
Address: P.O. Box 176, FI-00101 Helsinki, Finland
Telephone: +358 (0)207 007 700
Business ID: 2249663-3, 2104768-4, 2356596-0, 0949950-6

2. Contact person in matters related to registry
Name: Erkki Laaksonen
Telephone: +358 (0)40 7544 598
E-mail: erkki.laaksonen@pelicanselfstorage.com

3. Name of registry
Recording video surveillance system

4. Purpose of processing personal data
The purposes of the recording video surveillance system are as follows:
a) Ensuring the personal safety of employees and other people at the Pelican Self Storage area and facilities
b) Protecting the facilities and the property of Pelican Self Storage
c) Monitoring appropriate storage usage operations
d) Preventing and investigating situations hazardous to safety, property and operations
(Act on the Protection of Privacy in Working Life, section 16)

5. Data content of registry
The video recordings are stored for a maximum of 12 months on a data recorder at the site.

6. Regular sources of information
No external regular sources of information.

7. Regular data disclosures and transfer of data outside the EU or the EEA
No regular data disclosures or transfer of data outside the EU or the EEA. Data may be disclosed to the police to be used as materials for preliminary investigation.

8. Registry protection policies
Pelican Self Storage has specified that individuals in charge of the functional operations of the company and the Pelican Self Storage facilities have the right to process the registry. The registry is password protected and stored on the system data recorder in a locked facility.

The data in the registry is stored for as long as is necessary in order to realise the purpose of the camera surveillance, however for no longer than one (1) year. The recordings can also be stored for a longer period of time if there is a particular reason to do so.

9. Informing those to be registered
Individuals recorded with the video surveillance system are informed at Pelican Self Storage with ”Tallentava kameravalvonta” ('recording video surveillance') signs or labels. In addition, this file description will be available at Pelican Self Storage upon request.

FILE DESCRIPTION in accordance with section 10 of the Finnish Personal Data Act (523/1999)

1. Controller
Name: Pelican Self Storage (Pelican Finland Holding Oy, Pelican Finland OpCo 1 Oy, Pelican Finland OpCo 2 Oy, Espoon Minivarasto Oy)
Address: P.O. Box 176, FI-00101 Helsinki, Finland
Telephone: +358 (0)207 007 700
Business ID: 2249663-3, 2104768-4, 2356596-0, 0949950-6

2. Contact person in matters related to registry
Contact person: Miia Mäkinen
E-mail: info@tilaakaikelle.fi
Telephone: +358 (0)9 674 410

3. Name of registry
Tenants' client registry

4. Purpose and grounds for processing personal data
(Finnish Personal Data Act, section 8)
- management, renewal and development of matters related to the lease
- client marketing and maintenance and development of the client relationship
- direct marketing
- surveys and market research
- invoicing and payment control
- development of business operations

5. Data content of the registry (groups of registered individuals and related data or data groups)
Client data:
- name
- contact details for communication purposes
- year of birth
- sex
- invoicing contact details

- client status information
- information on marketing prohibition
- text data field (structure of delivery or invoicing information related to orders)
- potential insurance cover information (name, contact details, value of insured property)

Client feedback information:
- responses to draws and contests
- client survey feedback (products and services in which they are interested)
- other potential information obtained under the client's consent
- reclamation information
- recruitment information (e.g. member recruitment information of clubs)

6. Regular data disclosures and transfer of data outside the EU or the
EEA
-for direct marketing purposes in accordance with section 19 of the Finnish Personal Data Act
Data can be transferred outside the EU or the EEA within the controller's corporate group and in connection with a corporate acquisition or suspicions of criminal activity in accordance with sections 22a and 23(7–8) of the Finnish Personal Data Act.

7. Regular sources of information
- client's notification (e.g. when making a reservation)
- client surveys and responses to draws and contests
- maintenance of client relationship
- postal returns and change of address service
- other address system update services
- telephone directory information
- invoicing or payment control information from banks or collection agencies

8. Registry protection policies
The registries are located in a separate, locked facility, only accessible to specifically
authorised individuals. Applications containing information from the registry can only be used by
individuals, specified through their user names, whose work duties include the processing of the
data in question. Work facilities containing the workstations of those using the applications are locked and monitored. The individuals processing the data are subject to professional secrecy in accordance with section 33 of the Personal Data Act and penal provisions in accordance with section 48 of said act.

9. Rights of registered individuals
Review of registry
An individual wanting to review their information must present a related request to the controller in a document which has been personally signed or correspondingly authenticated or with a personal visit to the controller. Without undue delay, the controller must reserve for the registered individual the opportunity to review the data referred to in section 26 or, upon request,
provide the data in writing. In matters related to reviewing the data, the contact person for registered individuals is Miia Mäkinen. She can be reached by calling +358 (0)9 674 410 or by sending a letter to Erottajankatu 19 B, 5th floor, FI-00130 Helsinki, Finland.

Right of refusal
A registered individual has the right to prohibit the controller from processing
data related to the individual for the purposes of direct advertising, remote sales and other
direct marketing as well as surveys and market research, public registers and
genealogy studies. In matters concerning refusals and prohibitions, registered individuals may connect our customer service (tel. +358 (0)207 007 700) or the registry contact person (tel. +358 (0)9 674 410 or by mail to Erottajankatu 19 B, 5th floor, FI-00130 Helsinki, Finland).

5 stars

8.8 of 10. Based on 72 reviews on Trustpilot

Erinomainen palvelu!

5 stars

Olin asiakkaana pari vuotta sitten ja nyt uuden tilanteen tullen en miettinyt hetkeäkään, mihin varastoyritykseen vien tavarani. Pelicaanista olen aina saanut yksilöllistä ja erinomaista palvelua! Kiitos!

Written by Jaana

Erinomainen palvelu

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Loistava palvelu erittäin selkeällä konseptilla

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Helpoksi tehty palvelukokonaisuus!

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Kaikki sujui helposti ensimmäisestä kyselystä lähtien. Turvallista ja huoletonta. Hyvin mietitty kokonaisuus, jossa kaikki oli tehty asiakkaalle helpoksi ja loistavaa palvelua sai joka käänteessä. Suosittelen lämpimästi!

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Hyvin toimi! :)

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Erinomainen palvelu, homma toimii hyvin. Varastotila erittäin lähellä kotia ja pääsy oli aina kun tarvitsi. Varaston sai heti käyttöön ilman odotusta ja myös hävinneen pin-koodin helposti. Suosittelen

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Toimiva konsepti ja ystävällinen henkilökunta!

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Written by Sari Nystén